From Skeptical to Sold:
How Renewal by Andersen Turned Window Replacement Doubters into Believers
Choosing the right window replacement company is a pivotal decision for homeowners. Sorting through countless options can be overwhelming. Renewal by Andersen stands out, but naturally, you may have further questions about real-life experiences from customers in your area. Explore what makes this industry-leading company a strong contender amidst common concerns.
Evaluating Renewal by Andersen Reviews
Understanding both positive and negative experiences can help you make an informed decision. According to Reputation.com, Renewal by Andersen has more 5-star reviews than other leading full-service window replacement companies.[1] However, like any company, there can be occasional areas for improvement. Let’s take a closer look at what both satisfied and critical reviewers have to say.
What Customers Love
- Quality Products: Customers value the exceptional craftsmanship and durability of Fibrex® material. Fibrex® material is a composite that combines the strength and insulating qualities of wood with the low maintenance of vinyl. This composite material ensures durable, energy-efficient products. With better insulation, Renewal by Andersen replacement windows and patio doors can lower energy bills for homeowners.
- Exceptional Service: From the initial consultation to the final installation, reviewers highlight the professionalism, responsiveness, and attentiveness of Renewal by Andersen’s team. Renewal by Andersen® Signature Service is renowned for providing a personalized approach to window and door replacement. From the very first consultation to the completion of installation by Certified Master Installers, customers are guided through the process by knowledgeable and attentive professionals. This full-service approach ensures that every aspect of the project meets the high standards of both the homeowner and Renewal by Andersen.
- Professionalism of Installation Team: Customers consistently appreciate the clean, efficient, and respectful installation process from Renewal by Andersen’s experienced technicians. Customers frequently say that our teams leave their homes cleaner than when the team initially arrived! The installation team is made up of Certified Master Installers who are not just experts in their field but are also committed to delivering a hassle-free installation experience. From ensuring a clean work site to providing a thorough walkthrough of the new windows and doors post-installation, the team’s professionalism and attention to detail are consistently highlighted in Renewal by Andersen reviews.
What Reviewers Criticized
- Higher Pricing: Renewal by Andersen’s full-service window replacement process comes at a premium price. However, many satisfied customers find the long-term value outweighs the initial cost. Renewal by Andersen windows are custom-made in the U.S. with Fibrex® material, an exclusive blend known for its strength, durability, and energy efficiency. This translates to lower energy bills and potentially reduced maintenance costs over time. Customers also appreciate the comprehensive service, which includes expert consultations, meticulous installation by certified technicians, and a transferable warranty that provides peace of mind for years to come. As one reviewer noted, “Sure, Renewal by Andersen was more expensive than other options, but they handled everything from start to finish, and the windows are beautiful and functional. We’ve already noticed a significant difference in our energy bills, and with the warranty, I know they’ll last for decades.”
- Occasional Installation Issues: As with any construction project on your home, occasional installation hiccups can occur. Until Renewal by Andersen Certified Master installers begin installation, there may not be any indication of extensive decay or rot that needs to be repaired before the replacement window can be installed. However, it’s important to understand Renewal by Andersen’s commitment to quality. All Renewal by Andersen Certified Master Installers undergo an intensive training program to ensure they possess the expertise and experience required for flawless installations. Furthermore, Renewal by Andersen prides itself on its exceptional customer service. Should any issues arise, the local customer care team is readily available to address concerns promptly and professionally. While some reviewers might focus on these occasional shortcomings, it’s important to consider the national scale of Renewal by Andersen’s operations and the overwhelming positive experiences of satisfied customers who recognize the true value provided by the company’s expertise and commitment to quality.
Understanding Renewal by Andersen
Renewal by Andersen vs. Andersen Windows and Doors
While both entities share a renowned commitment to quality, Andersen Windows and Doors has different goals and services than Renewal by Andersen. Andersen Windows and Doors offers a broad range of products suitable for various project needs, available at The Home Depot and through independent dealers. These windows are typically new construction windows, which are used when the contractors are creating a new opening before installing the window. You can often purchase these new windows at local box stores. Andersen products include a variety of materials like wood, Fibrex® material, aluminum, vinyl, and fiberglass, with standard and custom size options.
As a proud division of Andersen Windows and Doors, Renewal by Andersen provides a full-service replacement, including consultation, measurement, ordering, and installation of custom windows. This process offers homeowners a complete and hassle-free experience. Since 1995, they’ve replaced over 8 million windows and doors across the U.S. Their reputation hinges on the Andersen-exclusive Fibrex® material, a revolutionary composite that has set a high bar in the industry. Because of the nature of bundling installation and custom replacement windows, customers cannot purchase windows apart from the replacement services.
Investment vs. Return
A detailed look into the premium pricing reveals the value behind the cost. Renewal by Andersen windows and doors are crafted with superior materials like Fibrex® material, resulting in exceptional durability and energy efficiency. Additionally, their one-company accountability system ensures smooth project management and simplifies the homeowner’s experience.
Here’s how the long-term benefits of Renewal by Andersen’s offerings show how the initial investment pays off over time:
- Durability: Fibrex® material resists warping, cracking, and fading, ensuring lasting beauty and performance from your window frames.
- Energy Efficiency: Renewal by Andersen windows can significantly reduce energy bills, leading to substantial savings over time.
- Overall Home Value: High-quality windows and doors from a reputable brand like Renewal by Andersen are a major selling point, potentially increasing your home’s value when you decide to sell.
Renewal by Andersen’s Certifications and Accolades
Renewal by Andersen’s commitment to excellence is underscored by their industry certifications, awards, and recognitions. These include affiliations with the National Fenestration Rating Council (NFRC) and certifications from the American Architectural Manufacturers Association (AAMA).
Most Renewal by Andersen windows and doors are ENERGY STAR® certified in all climate zones of the United States.
Real Customer Stories
Still skeptical? Read firsthand accounts from customers who were unsure about Renewal by Andersen but experienced the quality and service added to their homes. You can find Renewal by Andersen reviews at Consumer Affairs or Better Business Bureau. You can also use Google to search “Renewal by Andersen [city name]” and find local customer reviews for the nearest location.
Making the Decision
What to Expect
Setting realistic expectations is key. Renewal by Andersen offers a comprehensive in-home consultation, followed by a detailed proposal outlining product selections, costs, and timelines. The installation process is typically efficient and minimally disruptive. From the first hello, our whole team focuses on:
- Clear Communication: Before installation day, a dedicated Renewal by Andersen representative will contact you to confirm the details and answer any questions you may have.
- Professionalism: Renewal by Andersen employs certified technicians who undergo rigorous training to ensure a flawless and efficient installation.
- Minimal Disruption: The installation team prioritizes minimizing disruption to your home. They will lay down protective coverings and ensure a clean work area.
- Efficiency: The team works swiftly to replace your windows, focusing on quality and proper functionality.
- Detailed Walkthrough: Once the installation is complete, a technician will walk you through the operation and maintenance of your new windows, addressing any questions you may have.
- Peace of Mind: Renewal by Andersen stands behind their work with a comprehensive warranty, providing long-term peace of mind.
Choosing a company to replace your windows and doors might seem daunting. However, a closer look at choosing Renewal by Andersen’s product quality, and customer service, as well as reading positive feedback from real people in Renewal by Andersen reviews reveals a clear picture. The initial investment in Renewal by Andersen’s products is not just about aesthetics; it’s an investment in energy efficiency, long-term value, and peace of mind for you.
To get started with your project, find Renewal by Andersen near you for a free consultation.
